Eligible claims (amount up to $200) processed and received within 2 Business Days
Comprehensive Protection & Coverage
Instant Issuance of Certificate of Insurance
24-Hour Helpline
All capitalised terms in these FAQs have the same meaning as the definitions set out in the Policy Document.
24 Hours Customer Specialist
Call
(+65) 6701 1185(Singapore Time Zone, UTC+08:00)
ChangiAssure is a travel insurance product which is underwritten by HL Assurance Pte. Ltd. and is distributed by Changi Travel Services Pte Ltd. This is not a contract of insurance. Full details of the terms, conditions and exclusions of this insurance are provided in the policy and will be sent to you upon acceptance of your application by HL Assurance Pte. Ltd.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for Your policy is automatic and no further action is required from You. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the General Insurance Association of Singapore or SDIC websites (www.gia.org.sg or www.sdic.org.sg).